DOMESTIC SHIPPING POLICY
Shipment processing time
All orders are processed within 2–5 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
[Add your shipping carriers and rates here.]
Shipment to P.O. boxes or APO/FPO addresses
PetCakes ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.
Shipment Confirmation and Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
PetCakes is not responsible for customs and taxes on your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
PetCakes is not liable for any products damaged or lost during shipping. If you received damaged order, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY
We currently do not ship outside the continental US.
INCORRECT SHIPPING ADDRESSES AND REFUSED DELIVERY
We try to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. The order will be canceled and refunded if we cannot update the address.
PetCakes will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Super easy to make and my dogs loved it!
For the price, it's the best dog cake you can make... Easy instructions and easy to make!
definitely worth buying !! Buy it! :)
- Christina P. (August 2023)
Easy to make and our pup loved it.
I added the peanut butter to the cake and honey to the frosting as recommended. Love that we were able to microwave it in 2 minutes.
- Cynthia R. (July 2023)
I made this for my dog’s 12th birthday and it was perfect! The baking tray isn’t silicone like I had assumed, but rather a hard plastic for microwaving only. The size was great, the kit was easy to make, and my dog really liked it!
One thing I had done is mixed up the icing, added a touch more water, covered the small bowl in plastic wrap, and let it sit for about an hour. It turned from a thin icing consistency to a thicker pipable icing (like royal icing if you know what I mean.) I was able to pipe my decorations and loved how it turned out! I absolutely recommend it!!
- Eve R (June2023)